- Protection of Customer Information
- Security and Integrity of Information
- Retention and Sharing of Customer Information
- Information Sharing That Does Not Require User Consent Or Notice
- Information Sharing Requiring Consent and Notice
- You are Responsible for Protecting Information and Systems on Their Premises
- The Website
- What Information We Collect And How We Will Use It
- Links to Other Sites
- IP Addresses
- Credit Card Information
- Contacting VidOvation
1. PROTECTION OF CUSTOMER INFORMATION
VidOvation understands the importance of privacy to You in regards to the Website. Our policy is to treat what we learn about You and Your Personal Information as confidential. For example, we will not give or sell Personal Information (as described below) about You or our customers to any third party, except as necessary to provide services to You or our customer, as required by law, or in connection with an investigation of possible illegality.
The following are situations in which you may provide your Information to us:
- When a user fills out forms or fields throughout the Website;
- When a user purchases product through the Website;
- When a user signs up for any newsletters or other marketing materials through our Website;
- When a user participates in Live Chat through the Website;
- When a user opens a support ticket through the Website;
- When a user provides information to us through a third-party application, service or website;
- When a user communicates with us or request information about us or our services, whether via email, online form or other means;
- When a user participates in online surveys;
- When a user participates in any of our marketing initiatives, including, contests, events, or promotions; and
- When a user participates in forums or provides user-generated content or submissions.
Examples of information that we may collect include names, addresses, e-mail addresses, telephone numbers and credit card numbers. Some of the information collected by VidOvation is information which relates to an identifiable person (“Personal Information”). We never sell Personal Information to third-parties that could be used to specifically identify an individual customer or group of customers. Anonymized data is sometimes shared with third-parties. Finally, we do provide Personal Information to government agencies as required by law or regulation, in connection with investigations of possible illegality, and pursuant to a court order or subpoena.
In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact a customer to resolve a question or provide information.
- SECURITY AND INTEGRITY OF INFORMATION
We treat our data as an asset that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential and Personal Information from unauthorized access by users inside and outside the company. Access to Personal Information is limited to those employees who have a legitimate business need for that information.
The Website and its supporting systems employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential Personal Information from unauthorized access. However, no Internet, mobile or e-mail transmission is ever fully secure or error-free. In particular, e-mail or SMS messages sent or uploaded user-generated content sent to or from this website may not be secure. Therefore, users should, therefore, take special care in deciding what information they send to VidOvation through an Internet connection.
- RETENTION AND SHARING OF CUSTOMER INFORMATION
We may retain information, including Personal Information, as necessary for business purposes or as required by government regulation, if applicable. We carefully dispose of records and delete information when retention periods expire. Personal Information may become available to third-parties affiliated with your transaction. Should You or a customer consent to the release of Personal Information to such third-parties, then the privacy policies of those third-parties apply. We suggest you review the privacy policies of those third-parties.
VidOvation considers Personal Information to be a vital part of their relationship. In most cases, VidOvation will not share Personal Information except as set forth in this policy without your prior informed consent, and you or a customer may opt out of the VidOvation’s sharing of certain Personal Information to certain third parties. There are, however, certain circumstances in which VidOvation may share a user’s Personal Information with certain third parties without further notice or required consent of users.
Information Sharing That Does Not Require User Consent Or Notice.
Business Transfers: As VidOvation develops its businesses, it might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
Agents, Consultants, and Related Third Parties: VidOvation retains the services of third-party vendors to perform certain business-related functions for VidOvation and to provide users access and use of the Site. Examples include mailing information, maintaining databases and software, customer support and processing prizes and other promotional incentives. When VidOvation employs third parties to perform such functions, it only provides them with the information that they need to perform their specific function.
Information Sharing Requiring Consent and Notice.
Currently, VidOvation does not share Personal Information other than as set forth above. Should VidOvation desire to modify the manner in which they collect, use or share Personal Information with third parties in the future, it will notify its users of such change and any Personal Information collected after the effective date of such change will be subject to the new privacy terms. At the time of the change, users will have an opportunity to opt out of such sharing, if appropriate.
Demographic Data. VidOvation may use third-party companies to collect information when users visit the Site. These companies may use information (not including users’ Personal Information) about user’s visits to this and other websites in order to provide advertisements on other websites and other forms of media about goods and services of interest to such users. Each of these third-party companies may use cookie and/or pixel tag technology to track user behavioral patterns once a user visits the Website. Some companies may also (1) match a user’s information in hashed (non-readable and non-identifiable) format with third party opt-in lists; and/or (2) transmit advertiser communications that may be relevant to a user based upon user behavior.
In some instances, users may request more information from these third parties concerning their respective products and/or services by clicking on such advertisement. Some of the third party advertisers offer to contact our users directly as a way to follow up a user’s interest in its products and/or services. In such cases, users will be asked for their Personal Information, and by providing your Personal Information in such a fashion, a user is consenting to being contacted by such third party.
Personal Information. If VidOvation provides a registration system, the Website gives users the opportunity to opt-out to receive communications from the Company when the user registers his/her Personal Information on the Website. This Site also gives users the opportunity to stop receiving these communications at any time by an opt-out option at the bottom of all communications, or they may write or email to VidOvation at the below address to opt out of future communications not directly related to the user’s access to the Site and their account:
23 Spectrum Pointe Dr, Suite 206
Lake Forest, CA 92630
- CUSTOMERS ARE RESPONSIBLE FOR PROTECTING INFORMATION AND SYSTEMS ON THEIR PREMISES
Some information about VidOvation’s customers is located on a customer’s computer or servers. Customers concerned about the security of their information in these systems should secure it by activating passwords and using physical access controls. When VidOvation provides a registration system, Personal Information contained in a user profile may only be accessible through a valid username and password. Users are responsible to maintain their username and password and to not share these with anyone else. VidOvation is not responsible for any breaches of a user’s profile and access to their Personal Information, which is attributed to lost or stolen usernames) and password(s). In the event of an inadvertent disclosure of a user’s username and password, users are advised to change their password as soon as they become aware of such disclosure.
- VIDOVATION’S WEBSITE
The following paragraphs describe our commitment to the protection of Personal Information as it applies to the Website.
What Information We Collect and How We Will Use It
Users can visit most areas of the Website without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some Personal Information in these situations.
Links to Other Sites
VidOvation may provide links to external websites as a convenience to the user. The inclusion of any link does not imply VidOvation’s endorsement of the external site company, its website, or the products and services it promotes and sells. VidOvation is not responsible for the privacy practices or the content of such external websites.
Other than cookies used in connection with registered users of the Website or used to transfer information from one application to another on the Website, information collected by cookies and web beacons used in connection with the Website are not used by VidOvation to identify an individual. Cookies are placed every time a user logs in and are available for that session only. Cookies used to transfer information from one application to another are available only in the session of that transfer. Other cookies are stored indefinitely on users’ hard drives.
Credit Card Numbers
Credit card numbers collected through a web application will not be stored or retained in any manner. The information will be gathered and passed on through an intermediate software company, and a unique transaction number will be returned and stored as proof of acceptance.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
- CONTACTING VIDOVATION
VidOvation considers the privacy of its users of utmost importance, and welcomes any feedback from its users regarding privacy concerns. If you have questions about this privacy statement, the practices of this site, or your experience on the Website, you can contact VidOvation at 949-777-5435or via regular mail at:
23 Spectrum Pointe Dr, Suite 206
Lake Forest, CA 92630
Comments, suggestions or materials sent or transmitted to VidOvation shall be deemed to be non-confidential. VidOvation shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.