Customer Technical Support
VidOvation offers a broad range of warranty and support options to suit your organization’s business needs. Our standard warranty and technical support are aimed at operations that do not require 24x7 care and includes technical support by phone and email during regular business hours.
On the other hand, we understand many companies’ operations run 24x7x365 and cannot tolerate any downtime. VidOvation offers a range of service level agreements to address this need, from enhanced response times and around-the-clock access to onsite hardware replacement. Whatever your service needs, VidOvation will work with you to create a unique support program that best fits your operation and budget, guaranteed.
VidOvation provides a dedicated telephone number and e-mail address for Platinum and Gold Technical Support with 24x7x365 coverage. Contact our business development department at 1 (949) 777-5435 or sales @ vidovation.com to discuss premium technical support options.